{"id":5328,"date":"2023-11-27T14:09:48","date_gmt":"2023-11-27T14:09:48","guid":{"rendered":"https:\/\/novasun-glass.ca\/privacy-policy\/"},"modified":"2024-05-02T15:48:58","modified_gmt":"2024-05-02T15:48:58","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/novasun-glass.ca\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5328\" class=\"elementor elementor-5328 elementor-2432\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aa88d60 e-flex e-con-boxed e-con e-parent\" data-id=\"aa88d60\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4fde3c6 e-con-full e-flex e-con e-child\" data-id=\"4fde3c6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-802e92c elementor-widget elementor-widget-heading\" data-id=\"802e92c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e848f24 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"e848f24\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>DEFINITIONS<\/strong><\/h2>\n<h3><strong>Service<\/strong><\/h3>\n<p>By Service we mean the website <a href=\"https:\/\/novasun-glass.ca\/en\/\">https:\/\/novasun-glass.ca<\/a> operated by <a>Novasun Glass<\/a>. as well as any interactions between the customer and Novasun Glass<\/p>\n<h3><strong>Personal data<\/strong><\/h3>\n<p>Personal Data means data relating to a living individual who can be identified from that data (or from those data and other information in our possession or likely to come into our possession).<\/p>\n<h3><strong>Data Usage<\/strong><\/h3>\n<p>Usage Data is collected automatically and is generated either by the use of the Service or by the infrastructure of the Service itself (for example, duration of viewing a page).<\/p>\n<h3><strong>Cookies<\/strong><\/h3>\n<p>Cookies are small files saved on your device (computer or mobile device).<\/p>\n<h2><strong>1. Collection of personal information<\/strong><\/h2>\n<p>We may collect personal information directly from you when you visit our website, do business with us or otherwise interact with us.<\/p>\n<h3><strong>1.1 Use of personal information<\/strong><\/h3>\n<p>The personal information we collect is used only for the purposes indicated at the time of collection or any other use permitted or required by applicable laws, including to:<\/p>\n<h3><strong>1.2 Maintain a distinctive customer experience<\/strong><\/h3>\n<p>In addition to the purposes related to our company&#8217;s operations above, we may also use your personal information to:<\/p>\n<ul>\n<li>communicate with you and keep you informed: to send you an appointment confirmation, to respond to a question asked, a comment or a request for information, to respond to your quote request, to send you our newsletter if you have agreed to receive such communications, etc.;<\/li>\n<li>distribute marketing materials (invitations, expert content, news, etc.) to people on our mailing lists: you can unsubscribe from our mailing lists at any time;<\/li>\n<li>carry out monitoring, targeted marketing activities and marketing programs, as well as benchmarking;<\/li>\n<li>carry out data analysis and research, including developing and adapting our products and services, determining the suitability of our products and services;<\/li>\n<li>manage and improve our website;<\/li>\n<li>adapt the content of our website so that your experience is personalized.<\/li>\n<\/ul>\n<h2><strong>2. Data collection and use<\/strong><\/h2>\n<p>We collect several types of data for different purposes to provide you with our Service and improve it.<\/p>\n<h2><strong>3. Communication of personal information<\/strong><\/h2>\n<p>We undertake not to disclose personal information for purposes other than those for which it was collected, unless you consent or applicable laws permit or require it.<\/p>\n<h2><strong>4. Types of data collected<\/strong><\/h2>\n<h3><strong>4.1 Personal Data<\/strong><\/h3>\n<p>Personal Data means data relating to a living individual who can be identified from that data (or from those data and other information in our possession or likely to come into our possession). When you use our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (\u201cPersonal Data\u201d). Personally identifiable data may include, but are not limited to:<\/p>\n<ul>\n<li>E-mail address<\/li>\n<li>First and last name<\/li>\n<li>Phone number<\/li>\n<li>Address, city, province, state, postal code<\/li>\n<li>Cookies and Usage Data<\/li>\n<\/ul>\n<h3><strong>4.2 Website<\/strong><\/h3>\n<p>When you visit our website, you are doing business with us or interacting with us.<\/p>\n<p>Data on your browser&#8217;s cookie files, linked to your use of our website or our portals, in particular your IP address, your identifier, the language of correspondence, the date and time of your visits as well as the pages consulted.<\/p>\n<h3><strong>4.3 Usage Data<\/strong><\/h3>\n<p>We may also collect information relating to how the Service is accessed and used (\u201cUsage Data\u201d). This Usage Data may include information such as your computer&#8217;s Internet protocol address (i.e. IP address), browser type, browser version, pages of our Service that you you view, the date and time of your visit, the time spent on these pages, unique device identifiers and other diagnostic data.<\/p>\n<h2><strong>5<\/strong>. <strong>Tracking and cookie data<\/strong><\/h2>\n<p>We use cookies and other similar tracking technologies to track activities on our Service, and we retain certain information. Cookies are small data files that may contain an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.<br \/>Other tracking technologies such as pixels, tags and scripts are also used to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to notify you when a cookie is being sent. However, if you do not accept cookies, you may not be able to use certain elements of our Service.<\/p>\n<p>Examples of cookies we use:<\/p>\n<p><strong>Session Cookies<\/strong>: We use Session Cookies to operate our Service.<\/p>\n<p><strong>Preference Cookies<\/strong>: We use Preference Cookies to remember your preferences and your different settings.<\/p>\n<p><strong>Security Cookies<\/strong>: We use Security Cookies for security reasons.<\/p>\n<h3><strong>5.1 Data transfer<\/strong><\/h3>\n<p>Information about you, including your Personal Data, may be transferred from your region, province, country, or other territorial division to \u2013 and stored on \u2013 computers located in a location where data protection laws differs from that of the territory where you reside. If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including Personal Data, to Canada and process it there. By accepting this Privacy Policy and then submitting this information, you consent to this transfer. Novasun Glass. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and your Personal Data will not be transferred to any organization or country unless adequate controls are in place. place, in particular with regard to the security of your data and other personal data.<\/p>\n<h3 class=\"wp-block-heading\"><strong>5.2 Data communication<\/strong><\/h3>\n<p>Legal requirements<\/p>\n<p>Novasun Glass. may disclose your Personal Data if it believes in good faith that this is necessary to:<\/p>\n<ul>\n<li>To fulfil a legal obligation To protect and defend the rights or property of Novasun Glass.<\/li>\n<li>Prevent or investigate possible wrongdoing in connection with the Service<\/li>\n<li>Ensure the personal safety of users of the Service or the public<\/li>\n<li>Protect yourself against civil liability<\/li>\n<\/ul>\n<h3><strong>5.3 Data security<\/strong><\/h3>\n<p>The security of your data is important to us. However, remember that no method of data transmission over the Internet, or method of electronic storage, is 100% secure. Although we strive to use commercially acceptable methods to protect your Personal Data, we cannot guarantee its absolute security.<\/p>\n<h3><strong>5.4 Service providers<\/strong><\/h3>\n<p>We may use third party companies and third parties to facilitate the provision of our Service (\u201cService Providers\u201d), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.<\/p>\n<p>These third parties only have access to your Personal Data to perform these tasks on our behalf and are prohibited from doing so.<br \/>to communicate them or use them for any other purpose.<\/p>\n<h2><strong>6. Analytics<\/strong><\/h2>\n<p>We may use Third Party Service Providers to monitor and analyze the use of our Service.<\/p>\n<h3><strong>6.1 Google Analytics<\/strong><\/h3>\n<p>Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the data collected to contextualize and personalize the advertisements of its own advertising network. You can prevent your activities on the Service from being made available to Google Analytics by installing the Google Analytics Analytics Opt out browser add-on. This plugin prevents Google Analytics JavaScript code (ga.js, analytics.js, and dc.js) from sharing visit activity information with GoogleAnalytics. For more information on the privacy practices of Google, please visit <a href=\"https:\/\/policies.google.com\/privacy?hl=fr\" target=\"_blank\" rel=\"noopener\">the<\/a> Google Privacy &amp; Terms web page.<\/p>\n<p><strong>6.2 Behavioral remarketing<\/strong><\/p>\n<p>Novasun Glass. uses remarketing services to serve ads to you on third party sites after you visit our Service. We and our third-party vendors use cookies to shape, optimize and serve ads based on your past traffic to our Service.<\/p>\n<h3><strong>6.3 Google Ads (AdWords)<\/strong><\/h3>\n<p>The Google Ads (AdWords) remarketing service is provided by Google Inc. You can opt out of Google Analytics for Display Advertising and customize Google Display Network ads by visiting the <a href=\"https:\/\/www.google.com\/settings\/ads\" target=\"_blank\" rel=\"noopener\">Google Ads Settings page<\/a>.<\/p>\n<p>Google also recommends installing the <a href=\"https:\/\/tools.google.com\/dlpage\/gaoptout\" target=\"_blank\" rel=\"noopener\">Google Analytics Opt-out Browser Add-on<\/a> in your web browser.<br \/>The Google Analytics Opt-out Browser Add-on allows visitors to prevent Google Analytics from collecting and using their data. For more information on <a href=\"https:\/\/policies.google.com\/privacy?hl=fr\" target=\"_blank\" rel=\"noopener\">the<\/a> privacy practices of Google, please visit the Google Privacy &amp; Terms web page.<\/p>\n<h2><strong>7<\/strong>. <strong>Links to third party websites<\/strong><\/h2>\n<p>For your convenience, our websites may provide links to third party sites or portions of their sites. We have no control over the content or operation of these sites nor over the confidentiality or privacy practices of the operators of these sites. Therefore, any personal information you submit through these sites is governed by the privacy policies of the sites in question. It is therefore your responsibility to find out about their policies for protecting information that concerns you.<\/p>\n<h2><strong>8. Preservation<\/strong><\/h2>\n<p class=\"wp-block-heading\"><strong>We will retain your information for as long as it is necessary for the purposes for which it was collected. We undertake not to communicate information for purposes other than those for which it was collected.<\/strong><\/p>\n<h2><strong>9. Security measures<\/strong><\/h2>\n<p>We follow the standards that are generally applied and recognized for this purpose, in order to ensure the protection of information. We maintain physical, organizational, contractual and technological security measures to protect your information against accidental or unlawful destruction, accidental loss, modification, unauthorized disclosure or access, misuse or other unlawful form. processing of information in our possession. We take steps to ensure that only authorized individuals who have a need to know the information, or whose duties reasonably require them to know it, have access to it. Third parties to whom information is communicated must comply with the security measures we have put in place.<\/p>\n<p>Despite the measures described above, no method of transmission over the Internet, nor any means of electronic storage, is completely secure. We therefore cannot guarantee the absolute security of your information. If you have reason to believe that your information has been compromised, please contact our Privacy Officer immediately.<\/p>\n<h2><strong>10. Rights regarding your personal information<\/strong><\/h2>\n<p>In certain circumstances and in accordance with applicable laws, you have a number of rights with respect to your personal information. Upon written request, you have the following rights in relation to your personal information:<\/p>\n<ul>\n<li><strong>access:<\/strong> you may be informed of the existence, use and disclosure of your personal information and you may have access to this personal information within a reasonable time. You can also request that your computerized information be communicated in the form of a written and intelligible transcription;<\/li>\n<li><strong>rectification<\/strong>: you have the right to have the personal information we hold about you rectified, modified and updated if it is incomplete, out of date or inaccurate;<\/li>\n<li><strong>withdraw your consent:<\/strong> you have the right to withdraw or modify your consent to the communication or use of your personal information at any time, subject to applicable legal and contractual restrictions;<\/li>\n<li><strong>de-indexing<\/strong>: you have the right to ask us to stop disseminating your personal information and to de-index any link attached to your name which gives access to this information if this dissemination contravenes the law or a court order.<\/li>\n<\/ul>\n<p>You have the right to file a complaint with the Commission for Access to Information, subject to the conditions provided for by applicable law.<\/p>\n<h2><strong>11. Consent<\/strong><\/h2>\n<p>We make sure you understand the purposes for which we use or disclose your personal information. Your consent may be express, implied, or provided by your authorized representative. By using our website or providing us with your personal information, you consent to this Policy and to the collection, use, disclosure and storage of your personal information in accordance with this Policy.<\/p>\n<p>Except where the law provides otherwise, you can withdraw your consent to the communication or use of the information collected by contacting us using the contact details provided in the Contact us section. In some cases, withdrawing your consent could affect the services that may be offered to you or the functionality of our website or portals.<\/p>\n<h2><strong>12. Children\u2019s privacy<\/strong><\/h2>\n<p>Our Service is not intended for persons under the age of 18 (\u201cChildren\u201d). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we learn that we have collected Personal Data from children without verifying parental consent, we will take steps to delete this information from our servers.<\/p>\n<h2><strong>13. Changes to this Privacy Policy<\/strong><\/h2>\n<p>We reserve the right to update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Before the change takes effect, we will notify you by email and\/or by placing a prominent notice on our Service and update the \u201ceffective date\u201d at the top of this Privacy Policy. Confidentiality.<\/p>\n<p>We advise you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy take effect<br \/>when they are published on this page.<\/p>\n<h2><strong>14. How to contact us<\/strong><\/h2>\n<p>For any questions, concerns about this Policy or about the protection of your personal information, to exercise your rights or to file a complaint, please contact our Personal Information Protection Officer.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy DEFINITIONS Service By Service we mean the website https:\/\/novasun-glass.ca operated by Novasun Glass. as well as any interactions between the customer and Novasun Glass Personal data Personal Data means data relating to a living individual who can be identified from that data (or from those data and other information in our possession or&hellip; <a class=\"more-link\" href=\"https:\/\/novasun-glass.ca\/en\/privacy-policy\/\">Continue reading <span class=\"screen-reader-text\">Privacy Policy<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-5328","page","type-page","status-publish","hentry","entry"],"_links":{"self":[{"href":"https:\/\/novasun-glass.ca\/en\/wp-json\/wp\/v2\/pages\/5328","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/novasun-glass.ca\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/novasun-glass.ca\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/novasun-glass.ca\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/novasun-glass.ca\/en\/wp-json\/wp\/v2\/comments?post=5328"}],"version-history":[{"count":3,"href":"https:\/\/novasun-glass.ca\/en\/wp-json\/wp\/v2\/pages\/5328\/revisions"}],"predecessor-version":[{"id":5337,"href":"https:\/\/novasun-glass.ca\/en\/wp-json\/wp\/v2\/pages\/5328\/revisions\/5337"}],"wp:attachment":[{"href":"https:\/\/novasun-glass.ca\/en\/wp-json\/wp\/v2\/media?parent=5328"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}